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- Total Television
-
- Read Me File
-
- This READ ME file contains important information on the following
- topics:
-
- 1. Problems installing this software:
- - Examining your hard drive.
- - Temporarily disabling other applications.
- - Checking your system hardware.
-
- 2. Problems Running this software:
- - System freeze or errors loading program at the
- startup screen.
- - Problems with Video for Windows.
- - General Protection Faults.
- - Out-Of-Memory errors.
- - Special software that is not supported.
- - Windows 95 taskbar overlapping the program
- screen.
- - Conflicts with Screen Savers.
- - Minimizing Microsoft Office Manager.
-
- 3. Problems Using the Web Page Link.
-
- 4. Performance Issues:
- - The program runs slowly.
- - Adjusting SmartDrive for better performance.
- - Tips for Notebook computers.
- - Choppy movie frames and sound.
-
- 5. CD-ROM Issues:
- - Increasing the CD-ROM drive reading performance.
- - Errors reading from the CD-ROM drive.
-
- 6. Video Display Issues:
- - Problem with DirectX and incompatible video card
- driver.
- - Basic display requirement.
- - Problems when running in 16 bit, 24 bit or 32
- bit color mode.
-
- 7. Audio Issues:
- - Conflicts with other applications.
- - Audio driver problems.
- - IBM Aptiva Mwave sound card.
- - Sound Blaster 16 sound card.
- - Sounds play, but not very well.
- - Sound does not play at all.
-
- 8. Manufacturer's Contact Information for Video Display Cards.
-
- 9. Manufacturer's Contact Information for Audio Cards.
-
- 10. Notice Concerning Use of Material.
-
- 11. Notes about Total TV sections.
-
- 12. Additional Credits for Prime Time Line and Virtual
- Television Photos:
-
- ****************************************************************
- 1. Problems installing this software:
- ****************************************************************
- If you encounter any errors during installation, please try the
- following:
-
- - Examining your hard drive.
- Windows 3.x users:
- i) First exit Windows.
- ii) Run CHKDSK.EXE or SCANDISK.EXE in DOS to examine your hard
- drive.
-
- Windows 95 users:
- i) From System Tools group, Click the Scandisk icon to start.
- ii) Follow instructions to examine your hard drive.
-
- - If there is a problem in your hard drive, please consult the
- DOS manual or other hard disk management manual before you
- attempt to fix the problem. You may need to back up your data
- and other system files.
-
- - Temporarily disabling other applications.
- If you have any DOS TSR (Terminate and Stay Resident)
- application (e.g. virus shield) or Windows screen saver
- running in the background, please temporarily disable it. You
- can enable it again after the installation.
-
- If you have other Windows applications running in the
- background, please close the ones you are not using.
-
- - Checking your system hardware.
- Please check your system hardware and make sure your machine
- is functioning properly. Any IRQ or DMA device conflict may
- create system instability, which will prevent software from
- functioning normally.
-
- ****************************************************************
- 2. Problems Running this software:
- ****************************************************************
- - System freeze or errors loading program at the startup screen.
- If you encounter system freeze or errors loading the program at
- the startup screen, this means there could be a problem with
- Video for Windows (VFW) or there is not enough memory available
- to the program. Please read the following sections for details.
-
- - Problems with Video for Windows (VFW).
- If you encounter system freeze at the startup screen, this means
- there could be a corrupted component in VFW or the version of the
- existing VFW is not compatible with the program. In this case,
- you need to reinstall VFW v1.1e from the CD as follows:
-
- Windows 3.1/Windows for Workgroups 3.11:
- (i) Choose the Run command from the File menu.
- (ii) Type the following in the Run dialog box:
-
- D:\vfw11e\setup.exe
-
- (Where 'D' is your CD-ROM drive letter. If your CD-ROM
- drive letter is not 'D', replace 'D' with the correct
- letter.)
- (iii) Follow instructions on the screen and finish the
- installation.
-
- Windows 95:
- Please reinstall video and audio decompression drivers from
- your Windows 95 CD and refer to the Windows 95 document for
- correct installation.
-
- - General Protection Faults.
- General Protection Faults may occur when the system is
- experiencing a conflict with particular software or hardware.
-
- A frequent cause of General Protection Faults is the use of
- incompatible outdated video or audio drivers. Check to make
- sure you are using the latest video drivers and audio drivers
- available from your computer, video card or audio card
- manufacturer.
-
- - Out-Of-Memory Errors.
- If you encounter out-of-memory errors, there is probably not
- enough memory available to the program. Consider doing the
- following to improve the memory usage.
-
- i) If your computer has only 8MB RAM, It is highly recommended
- that the system be upgraded to at least 12MB RAM. The basic
- memory requirement for this program is 8MB RAM; however, if
- you have more physical memory inside your system, Windows
- will be better able to manage memory usage.
-
- ii) Run a virus scanner program to determine if your system is
- infected by computer viruses. Most of the computer viruses
- consume memory space leaving insufficient memory for other
- applications.
-
- iii) Close all unnecessary applications.
-
- iv) If you are using Windows for Workgroups, try to run Windows
- without loading the network drivers by typing "win /n" at
- the DOS prompt.
-
- v) Determine how much memory your computer has available by
- typing "mem" and pressing ENTER at the DOS prompt. You
- need a minimum of 8MB of total memory to use the program.
- If you do not have at least 8MB of physical memory, you
- may not be able to run the program until you add more
- physical memory.
-
- vi) Check the virtual memory setting. Try to use the Windows
- recommended virtual memory size; it may help to solve the
- out-of-memory problem. Please consult the Windows User's
- Guide for more information.
-
- vii) If you are using Windows 3.1 or Windows for Workgroups 3.11,
- you can try optimizing the memory usage by using Memmaker in
- DOS.
-
- viii) You can also temporarily disable other DOS TSRs and
- adjust any disk caching size to a minimum. Please read
- "Adjusting SmartDrive for better performance" in Section 4
- - Performance Issues below.
-
- - Special software that is not supported.
- This program does not support special software that assigns
- custom functions to simulate the left, right or center mouse
- button. These functions should not be used while running the
- program.
-
- - Windows 95 taskbar overlapping the program screen.
- If you find that the Windows 95 taskbar is overlapping the
- program screen, you can hide the taskbar by doing the following:
-
- i) Click the Start button.
- ii) Choose Settings.
- iii) Click Taskbar icon.
- iv) Check the Auto Hide box.
- v) Click the OK button.
-
- To see the taskbar again, move the mouse cursor to the edge
- of your screen where your taskbar is located.
-
- - Conflicts with Screen Savers.
- It is recommended that you temporarily disable screen savers
- of any kind while running this program. Some screen savers may
- have conflicts with the program and cause General Protection
- Faults.
-
- - Minimizing Microsoft Office Manager.
- If you have Microsoft Office installed (either the standard or
- the professional version), you should minimize the Microsoft
- Office Manager (MOM) toolbar while running this program. The
- presence of the toolbar can cause colors to be distorted.
-
- ****************************************************************
- 3. Problems Using the Web Page Link:
- ****************************************************************
- You must have an internet web browser installed before using
- our web page link. Any web browsers that support standard HTML
- will be able to view our web page link.
-
- ****************************************************************
- 4. Performance Issues:
- ****************************************************************
- - The program runs slowly.
- If you find this program runs slowly, your system may not be
- optimized for the best performance. Consider doing the
- following to improve the system performance:
-
- i) If your computer has only 8MB RAM, It is highly recommended
- that the system be upgraded to at least 12MB RAM. The basic
- memory requirement for this program is 8MB RAM, however, if
- you have more physical memory inside your system, Windows
- will have to rely less on virtual memory. Virtual memory
- uses part of your hard drive as physical memory for Windows
- applications, and creates rapid reading and writing to the
- hard drive, which is the cause of delay.
-
- ii) If you are using Windows 3.1, try running Windows in
- Enhanced mode. To see if you are running Windows in
- Enhanced mode, from the Program Manager Help menu choose the
- About Program Manager (or from the File Manager Help menu
- choose About File Manager). In the bottom section of the
- dialog box, you should see the phrase "386 Enhanced Mode."
- If you do not see this phrase, you can force Windows to run
- in Enhanced mode by typing WIN/3 or WIN/E at the DOS prompt
- when launching Windows.
-
- Windows for Workgroups always runs in Enhanced mode and no
- message is displayed in the About dialog box.
-
- iii) If you are running Windows 3.1 in Enhanced mode, set up a
- permanent Windows swap file for virtual memory on your hard
- disk. See your Windows User's Guide for more information.
-
- iv) Defragment ("clean up") your hard disk by running a
- defragmentation program.
-
- - Adjusting SmartDrive for better performance.
- If your machine has only 8MB of RAM running Windows 3.11 or
- Windows for Workgroups 3.11, try enabling the 32-bit file
- access mode in Windows. Also set the SmartDrive cache size for
- Windows to the minimum in order to free more extended memory
- for the Windows environment. For example:
-
- c:\windows\smartdrv.exe 2048 128
-
- where "128" is the only cache size Windows will use in Windows
- environment. Please read your DOS and Windows User's Guide for
- details.
-
- - Tips for Notebook computers.
- Some notebook computers may still be using a display driver,
- audio driver and CD-ROM driver that came with the system.
- Those drivers are probably the earliest releases, and may
- not be optimized for the best data transfer and hardware
- utilization. Please check with the manufacturer for up-to-date
- device drivers.
-
- If you have Windows 95 running on your notebook computer, try
- to use the native Windows 95 32-bit device drivers for your
- sound card and CD-ROM drive. This may increase performance
- on your machine and make programs run smoother.
-
- - Choppy movie frames and sound.
- This program reads most of its movies and sound data from the
- CD-ROM. If choppy movie or sound still occurs after you have
- optimized your system, including updating the CD-ROM driver
- and sound card driver (read the following sections for details),
- this is due to the nature of your CD-ROM hardware and CD-ROM
- interface card (including sound card that comes with a CD-ROM
- interface). Some earlier CD-ROM drives and CD-ROM interface
- cards may be a bottleneck preventing optimal data transfer,
- which is something that cannot be fixed by software.
-
- ****************************************************************
- 5. CD-ROM Issues:
- ****************************************************************
- - Increasing the CD-ROM drive reading performance.
- Set up enough buffer for MSCDEX by putting /M:15 at the end of
- MSCDEX.EXE line in your AUTOEXEC.BAT file.
-
- Some CD-ROM drives came with earlier releases of their DOS
- drivers. Old drivers may not be optimized for the best data
- transfer rate between the CD-ROM drive and the CD-ROM host.
- Contact your CD-ROM manufacturer for the latest drivers.
-
- If you are using Windows 95, make sure the CD-ROM Optimized
- Access Pattern in File System Properties is set up properly for
- the type of CD-ROM drive you have.
-
- e.g. If you have a Quad-speed CD-ROM drive, you should have the
- CD-ROM Optimized Access Pattern set up for Quad-speed or
- higher.
-
- If you are using Windows 95, try to use the native Windows 95
- CD-ROM driver for your CD-ROM drive. Using the CD-ROM DOS driver
- in Windows 95 may result in slower performance. The CD-ROM DOS
- driver may also impede full 32-bit file system access. The file
- system performance may vary if it is not in full 32-bit pattern.
-
- Make sure that your CD-ROM drive is MPC2-compatible. An MPC2-
- compatible drive has an average seek time of less than one
- second and can transfer data from the compact disc at 300k per
- second while using less than 40% of the CPU bandwidth. Check
- the documentation that came with your CD-ROM drive to make sure
- it meets these requirements. An incompatible CD-ROM drive will
- slow down the performance of the program.
-
- - Errors reading from the CD-ROM drive.
- If your system has errors reading from the CD-ROM drive, please
- do the following checks:
-
- i) Make sure the disc surface is clean.
- ii) Look to find out if there are any visible scratches on the
- surface of the disc.
- iii) Check the documentation that came with your CD-ROM drive
- or contact the company that supplied the drive in order
- to find out if your CD-ROM drive is functioning properly.
-
- Do not remove the CD-ROM while the program is running.
- If the program cannot find the data files that it needs from
- the CD disc, you will see a message that tells you that your
- computer cannot read from the drive letter of your CD-ROM.
-
- If you have an external CD-ROM drive, make sure the drive is
- connected to your computer, plugged in, and turned on. If you
- still see the error message after checking the points above,
- check the documentation that came with your CD-ROM drive or
- contact the company that supplied the drive.
-
- ****************************************************************
- 6. Video Display Issues:
- ****************************************************************
- - Problem with DirectX and incompatible video card driver.
-
- This program does not use DirectX. However, if you have Direct
- Video and Direct X installed on your system, please make sure
- that you are using a DirectX compatible video card driver. If
- your system is using a video card driver which is incompatible
- with DirectX, you may see unusual video playback and graphics
- distortion in the program. You may also encounter system freeze
- or errors loading program during program startup. In such cases,
- please refer to your video card and DirectX documentation for
- information on how to correct this problem.
-
- - Basic display requirement.
- The program requires a video card that supports at least
- 640 x 480 resolution with 256 colors.
-
- - Problems when running in 16 bit, 24 bit or 32 bit color mode.
- If there is a problem with movie playback and graphics--such
- as skipping frames and palette flashes, consider the following
- solutions:
-
- i) Set the screen resolution back to 640 x 480 with 8 bit color
- mode (256 colors).
- Please consult your video card user's manual on how to change
- your display resolutions.
-
- ii) Update the video card drivers. Make sure you are using the
- most recent video drivers available for Windows from your
- video card manufacturer; earlier releases of video drivers
- may not be optimized for best display performance. Please
- consult your video card user's manual on how to obtain the
- latest driver. Most of the video card manufacturers provide
- BBS, WWW and FTP sites for downloading updated drivers.
-
- ****************************************************************
- 7. Audio Issues:
- ****************************************************************
- - Conflicts with other applications.
- Audio problems can have many causes. Other applications that
- play sounds may interrupt sounds in this program.
-
- Most sound cards cannot play sounds from two different
- aplications simultaneously. In some cases, playing sounds from
- two different applications simultaneously can result in a
- system crash or freeze; in such cases, what you need to do is
- to restart your system. However, a few applications that play
- sounds, such as some screen savers and desktop toys may remove
- audio capability from all other Windows applications; if this
- is the case, you may see this program start up without any
- sound. If you suspect you have such a situation, quit the program
- and turn off these applications before launching this program.
-
- - Audio driver problems.
- If you experience problems with audio, you may need to update
- your sound card driver. It is always a good idea to use the
- most recent driver. Contact the manufacturer of your sound
- card to find out how to obtain a new driver.
-
- - IBM Aptiva Mwave sound card.
- If you own an IBM Aptiva Mwave sound card and are experiencing
- 'looping' or 'repeating' audio playback, please contact IBM to
- update the sound card driver.
-
- - Sound Blaster 16 sound card.
- If you own a Sound Blaster 16 sound card and are experiencing
- distorted audio in Windows 3.1/Windows for Workgroups 3.11,
- please contact Creative Lab to update the sound card driver.
-
- - Sounds play, but not very well.
- Sounds that are distorted or "fuzzy" have several possible
- causes. The most likely one is simply that your speakers are
- not of high quality.
-
- It is also possible that the software settings on your sound
- card are causing distortion. For example, if the sound card
- volume or "WAVE file output" is set to near its maximum, it will
- produce amplification distortion, just as it would on a stereo
- system. To find out how to change your sound card settings,
- check the documentation that came with your sound card.
-
- - Sound does not play at all.
- If you do not hear any sounds, make sure that the volume for
- your speakers is set to an audible level.
-
- If the volume is set to an audible level, you can perform a
- simple test by using the Windows Media Player to play a .WAV
- file. If you still hear no sounds at all, something may be wrong
- with your sound card setup. Check your sound card IRQ and DMA
- settings, make sure those settings are not in conflict with
- other hardware devices. Also, check to see that the driver is
- installed correctly and, if necessary, reinstall it. Refer to
- the documentation that came with your sound card for more
- information on installing audio drivers.
-
- Please note that this program requires an MPC2-compatible sound
- card to be installed and is not intended to run with drivers
- which use the PC internal speaker, such as the unsupported
- "PC Speaker" driver. Such drivers will in most cases not play
- any sounds. If you have both a sound card and the PC Speaker
- driver installed, it is preferable to un-install the PC Speaker
- driver.
-
- *****************************************************************
- 8. Manufacturer's Contact Information for Video Display Cards:
- *****************************************************************
- ATI Technologies
- Tech Support: 905-882-2626
- BBS: 905-764-9404
- Web: www.atitech.ca
-
- Boca
- Tech Support: 407-241-8088
- BBS: 407-241-1601
-
- Cardinal
- Tech Support: 717-293-3124
- BBS: 717-293-3074
-
- Celerite Graphics, Inc.
- Tech Support: 510-226-6390
- BBS: 510-226-7851
-
- Cirrus Logic
- Tech Support: 408-435-8808
- BBS: 510-440-9080
- Web: www.cirrus.com
-
- Diamond Multimedia
- Tech Support: 408-325-7100
- BBS: 408-325-7175
- Web: www.diamondmm.com
-
- Genoa
- Tech Support: 408-432-8324
- BBS: 408-943-1231
-
- Hercules Technology
- Tech Support: 510-623-6050
- BBS: 510-623-7034
- 510-623-7449
-
- Matrox Electronics Systems Ltd.
- Tech Support: 800-462-8769
- BBS: 514-685-6008
-
- Microsoft generic SVGA 640 x 480 256 color driver
- BBS: 206-936-6735
- Web: www.microsoft.com
-
- Number Nine Computer Corp.
- Tech Support: 617-674-0009
- BBS: 617-862-7502
-
- Oak Technology
- Tech Support: 408-737-0888
- BBS: 408-524-9014
-
- Orchid
- Tech Support: 510-683-0323
- BBS: 510-683-0327
-
- Paradise
- Tech Support: 800-832-4778
- BBS: 415-968-1834
-
- Sigma Designs
- Tech Support: 510-770-0100
- BBS: 510-770-0111
-
- STB
- Tech Support: 214-234-8750
- BBS: 214-437-9615
- Web: www.stb.com
-
- Swan Technologies, Inc.
- Tech Support: 800-468-7926
- BBS: 814-237-6143
-
- Trident
- BBS: 415-691-1016
-
- *****************************************************************
- 9. Manufacturer's Contact Information for Audio Cards:
- *****************************************************************
- Creative Labs (Sound Blaster)
- Technical Support
- 1523 Cimarron Plaza, Stillwater, OK 74075. USA.
- Voice: (405) 742-6622.
- FAX: (405) 742-6633.
- BBS: (405) 742-6660.
- Web: www.creaf.com
-
- Turtle Beach
- Customer Support
- Voice: (717) 764-5265.
- FAX: (717) 767-6033. (Attn.: Customer Support)
- BBS: (717) 767-0238. (9600 Baud+, 8N1).
- BBS: (717) 767-5934. (2400 Baud, 8N1).
- CompuServe: 71333,2432
-
- ESS
- No Consumer Support Line
- ESS does not manufacture cards, only distributes OEM chips.
- Users with an audio card using an ESS chip should contact the
- manufacturer of their card.
-
- Roland Corporation US
- 7200 Dominion Circle
- Los Angeles, CA 90040-3696
- USA.
- (213) 685-5141.
-
- Adlib Gold
- Tech Support: (418) 529-6252
-
- IBM Customer Support
- US Customer Support: (800) 772-2227
- Canada Customer Support: (800) 465-6666
- Web: www.ibm.com
-
- The Microsoft Corporation (Windows Sound System)
- Microsoft FastTips, (800) 936-4200
- CompuServe, go Microsoft, or go mask (Microsoft Knowledge Base).
- Microsoft Download Service: (206) 936-6735 8N1
- (905) 507-3022 (Canada)
- Web: www.microsoft.com
- FTP: ftp.microsoft.com
- Technical Voice Support: (206) 635-7040
- (905) 568-3503 (Canada)
-
- Disney Sound Source
- Disney Software
- Attn.: Customer Service
- 500 South Buena Vista Street
- Burbank, CA 91521-6385.
- Voice: (818) 841-3326
- BBS: (818) 567-4027 8N1
-
- Media Vision (Pro Audio Studio 16, Win Sound System, Jazz)
- Customer Support:
- Voice: (800) 638-2807
- (510) 770-9905
- BBS: (510) 770-0968 (2400 Baud, 8N1)
- (510) 770-0527 (9600+ Baud, 8N1)
- Web: www.mediavis.com
-
- Logitech (SoundMan Wave)
- Product Support:
- Voice: (510) 795-8100
- BBS: (510) 795-0408
- FaxBack: (800) 245-0000.
-
- Packard Bell (Sound 144)
- Customer Service:
- Voice: Hardware (800) 733-4411
- Software (801) 579-0161
- (800) 263-0099 (Canada)
- Fax: (801) 579-0092
- (905) 564-1142 (Canada)
- Auto Phone: (800) 733-4411
- BBS: (801) 250-1600 8N1
- (905) 542-7359 8N1 (Canada)
-
- Mediatrix Peripherals, Inc. (AudioTrix Pro)
- Voice: (819) 829-TRIX
- (800) 820-TRIX
- Fax: (819) 829-5100
- BBS: (819) 829-5101
-
- *****************************************************************
- 10. Notice Concerning Use of Material:
- *****************************************************************
- The images contained in this disc are intended solely for private
- home use and may not be reproduced commercially. The music and
- words contained in this disc are intended solely for private home
- use and may not be reproduced for any reason. It is illegal under
- Federal Copyright Law to make unauthorized copies of the software.
- Public performance or other use is expressly prohibited.
-
- *****************************************************************
- 11. Notes about Total TV sections:
- *****************************************************************
- Game Show
- If a player's score exceeds 999 points, that score will
- automatically roll back to 00 on the display. However, the Top
- Ten Box will display the accurate final score.
-
- Virtual Television
- To find which TV shows have video clips available, click the
- Media category within Search. Click "Pictures" to display a
- listing of shows with video clips. To enable play back of video
- clips, click the pointing hand symbol located just below the
- image. To stop video during playback, click the open-faced hand
- symbol just below the video box.
-
- *****************************************************************
- 12. Additional Credits for Prime Time Line and Virtual Television
- Photos:
- *****************************************************************
-
- "Chicken Soup" courtesy of The Carsey-Werner Company, LLC/ABC
- "The Cosby Show" courtesy of The Carsey-Werner Company, LLC/NBC
- "Cybill" courtesy of The Carsey-Werner Company, LLC/CBS
- "Davis Rules" courtesy of The Carsey-Werner Company, LLC/ABC
- "Roseanne" courtesy of The Carsey-Werner Company, LLC/Viacom
-
- "Julia" ⌐1968 Twentieth Century Fox Television. All rights reserved.
- "L.A. Law" ⌐1987 Twentieth Century Fox Television. All rights reserved.
- "M*A*S*H" ⌐1972 Twentieth Century Fox Television. All rights reserved.
- "Peyton Place" ⌐1964 Twentieth Century Fox Television. All rights reserved.
- "Tracey Ullman" ⌐1987 Twentieth Century Fox Television. All rights reserved.
- "The X-Files" ⌐1996 Twentieth Century Fox Television. All rights reserved.
-
- ⌐1996 Byron Preiss Multimedia Company, Inc. All rights reserved.